Comments on: Kabuki responds to customer tweet during Happy Hour

By: Sweet Tweets: Restaurant Marketing With Twitter

Sweet Tweets: Restaurant Marketing With Twitter — Thu, 22 Jul 2010 02:49:16 +0000

[...] attention to the way a Kabuki manager used Twitter go keep a happy hour goer, well, happy in this example.The value of social media services for local restaurant owners doesn’t stop once your [...]

By: Sweet Tweets: Restaurant Marketing With Twitter

Sweet Tweets: Restaurant Marketing With Twitter — Mon, 14 Sep 2009 19:24:31 +0000

[...] And pay attention to the way a Kabuki manager used Twitter go keep a happy hour goer, well, happy in this example. [...]

By: Ten Horizon

Ten Horizon — Sun, 09 Aug 2009 15:24:30 +0000

Twitter Helps To Keep Customers Happy At Kabuki…

I’ve just read a great story about how a restaurantÂ is usingÂ social mediaÂ monitoring really effectively.
In this case theyÂ noticed a customer’s negative comment on Twitter and then responded immediately to rectify the situation by offer……

By: Brell

Brell — Thu, 06 Aug 2009 02:44:59 +0000

Wow! That is AWESOME! Thanks for sharing a first hand example of what can be done and the power the effort magnifies to!!

By: AdamMackWright

AdamMackWright — Thu, 06 Aug 2009 01:54:42 +0000

That's just an all around good story..and now Kabuki is being re-tweeted like mad. Perfect example of how to use Twitter to the best of one's advantage.

By: Considerate

Considerate — Thu, 06 Aug 2009 01:49:27 +0000

I twittered that I was going to kabuki, and quickly got a DM asking me when/where? I then got a phrase to tell the GM when I got there. Much to my surprise, I was assured free dessert!

If I didn't already love Kabuki before that, I would have been sold. Of course, they already won me over with their great service, decent prices, and amazing food quality.

By: tdhurst

tdhurst — Thu, 06 Aug 2009 01:26:16 +0000

Have no idea, but I'll ask when I go there.

By: scotttownsend

scotttownsend — Thu, 06 Aug 2009 00:38:44 +0000

Very cool example of how a restaurant can use new tools to provide Wow customer service. Do you happen to know what application they were using to monitor Twitter?

By: Brell

Brell — Wed, 05 Aug 2009 19:44:59 +0000

Wow! That is AWESOME! Thanks for sharing a first hand example of what can be done and the power the effort magnifies to!!

By: AdamMackWright

AdamMackWright — Wed, 05 Aug 2009 18:54:42 +0000

That's just an all around good story..and now Kabuki is being re-tweeted like mad. Perfect example of how to use Twitter to the best of one's advantage.