Comments on: Dear Corporate America: Show us that we matter http://tdhurst.com/dear-corporate-america-show-matter Write to know yourself better. Wed, 08 Feb 2012 20:22:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Dan Coogan http://tdhurst.com/dear-corporate-america-show-matter/comment-page-1#comment-892 Dan Coogan Thu, 20 Aug 2009 21:16:06 +0000 http://tdhurst.com/?p=944#comment-892 Interesting blog post, talking about corporate america... as we go back and forth today trading tweets, you say "yeah, now is a great time to bring that up." and i would respond, yes it is a good time to bring it up... if you only knew what I went through dealing with that corporation during the legal process. No one pays any attention... so here we are at the SMAZ Conference, there were people listening to first speaker, who happened to be the defendant in the lawsuit I brought against his corporation... he and his company were found as Willful Copyright Infringers... this person, with 30-40 years experience as a communicator, stands before you and the rest of the audience espousing his expertise, and yet he used my photos of their CEO in 2 different annual reports... this from a company with revenue of 12 billion a year, certainly can afford to license photography, chose to TAKE what they wanted, thinking there would be no consequences... but there is no justice, only the "justice system." If you want more information, call me, but here is the court ruling: http://www.websupp.org/data/DAZ/2:04-cv-00621-100-DAZ.pdf Interesting blog post, talking about corporate america… as we go back and forth today trading tweets, you say “yeah, now is a great time to bring that up.” and i would respond, yes it is a good time to bring it up…

if you only knew what I went through dealing with that corporation during the legal process. No one pays any attention… so here we are at the SMAZ Conference, there were people listening to first speaker, who happened to be the defendant in the lawsuit I brought against his corporation… he and his company were found as Willful Copyright Infringers… this person, with 30-40 years experience as a communicator, stands before you and the rest of the audience espousing his expertise, and yet he used my photos of their CEO in 2 different annual reports… this from a company with revenue of 12 billion a year, certainly can afford to license photography, chose to TAKE what they wanted, thinking there would be no consequences… but there is no justice, only the “justice system.”

If you want more information, call me, but here is the court ruling: http://www.websupp.org/data/DAZ/2:04-cv-00621-100-DAZ.pdf

]]> By: Katie Charland http://tdhurst.com/dear-corporate-america-show-matter/comment-page-1#comment-1613 Katie Charland Fri, 14 Aug 2009 10:37:08 +0000 http://tdhurst.com/?p=944#comment-1613 I had my first real run-in with this today. It made me so angry that this individual, as a brand, thought that commenting or interacting with their consumers was "beneath them" and reflected poorly on their professionalism. Yet, they don't understand why their social media following isn't growing. I'm not demanding constant attention, but recognizing I'm your consumer and I'm of value to you would be nice. I had my first real run-in with this today. It made me so angry that this individual, as a brand, thought that commenting or interacting with their consumers was “beneath them” and reflected poorly on their professionalism. Yet, they don't understand why their social media following isn't growing. I'm not demanding constant attention, but recognizing I'm your consumer and I'm of value to you would be nice.

]]> By: Katie Charland http://tdhurst.com/dear-corporate-america-show-matter/comment-page-1#comment-864 Katie Charland Fri, 14 Aug 2009 03:37:08 +0000 http://tdhurst.com/?p=944#comment-864 I had my first real run-in with this today. It made me so angry that this individual, as a brand, thought that commenting or interacting with their consumers was "beneath them" and reflected poorly on their professionalism. Yet, they don't understand why their social media following isn't growing. I'm not demanding constant attention, but recognizing I'm your consumer and I'm of value to you would be nice. I had my first real run-in with this today. It made me so angry that this individual, as a brand, thought that commenting or interacting with their consumers was “beneath them” and reflected poorly on their professionalism. Yet, they don't understand why their social media following isn't growing. I'm not demanding constant attention, but recognizing I'm your consumer and I'm of value to you would be nice.

]]> By: Joseph Manna http://tdhurst.com/dear-corporate-america-show-matter/comment-page-1#comment-857 Joseph Manna Wed, 12 Aug 2009 23:38:15 +0000 http://tdhurst.com/?p=944#comment-857 Tyler, you're right. But allow me to say that you restated the obviousness, which is that big companies don't care about customer experience. <br><br>Corporate America doesn't give a shit about people.They care about numbers. What makes them change business models? Numbers. What do investors care about? Numbers. It's all about making it to the next quarter. <br><br>They still act like media and people can be gamed and manipulated. 99% of the "social media success stories" that companies have are all about reacting to customer experiences. This is primarily the baby-boomer generation still holds positions in high places in big companies. Once Gen-X/Y takes over, companies will evolve and come to the reality that people aren't stupid. <br><br>When it comes to big companies, they get a big fat "F" for social media or simply consumer experience. I can't recall ONE publicly traded company that I have loyalty for. That's pathetic and is a reflection of the state of American companies.<br><br>I once worked for a big company and trust me, as much as customers built the equity of the company, I was the minority who actually gave a crap about users. Naturally the overall attitude against customers perturbed me and receiving my severance check was the best thing that happened to me.<br><br><br>~Joe Tyler, you're right. But allow me to say that you restated the obviousness, which is that big companies don't care about customer experience.

Corporate America doesn't give a shit about people.They care about numbers. What makes them change business models? Numbers. What do investors care about? Numbers. It's all about making it to the next quarter.

They still act like media and people can be gamed and manipulated. 99% of the “social media success stories” that companies have are all about reacting to customer experiences. This is primarily the baby-boomer generation still holds positions in high places in big companies. Once Gen-X/Y takes over, companies will evolve and come to the reality that people aren't stupid.

When it comes to big companies, they get a big fat “F” for social media or simply consumer experience. I can't recall ONE publicly traded company that I have loyalty for. That's pathetic and is a reflection of the state of American companies.

I once worked for a big company and trust me, as much as customers built the equity of the company, I was the minority who actually gave a crap about users. Naturally the overall attitude against customers perturbed me and receiving my severance check was the best thing that happened to me.

~Joe

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