tdhurst

(you can call me tyler)
“It's time to stop hiding behind brands, corporate policies or the way things used to be. Evolve. Get better. Let's learn from each other. It's called the Collaboration Revolution. Welcome to the Relationship Age.” - Tyler Hurst

Chase bank sucks

There’s not much worse than finding out you have no money. Bills to pay, gas to buy, food to purchase and…nothing. This happened to me.

I’m not a rich man. I live mostly paycheck to paycheck, pay my bills on time and don’t have credit cards. I do invest in a 401k, but besides that, have no savings. I am the very definition of living within my means.

So when, after trying to pull $60 for a night of drinking, I discovered that I was overdrawn, I was confused. Not angry, not yet.

I called my bank immediately. They informed me of a $1300 charge in Alabama (yes, I live in Arizona) that had posted at 1:45 p.m. on Halloween. I’m fucking irate. IRATE. That charge, coupled with gas, food and some other minor expenses, wiped out my account.

When I was with Bank of America, my card was always shut off after a charge that doubled or tripled my usual charge average. So what did Chase do when a charge appeared on my card that quadrupled my highest transaction to date?

Not a goddamn thing. Nothing whatsoever.

Sure, if I had had fraud protection they would have warned me of this. I thought I signed up for it when I opened an account, but if I didn’t, why the hell would they have not included it? I have to ask for my bank to protect me from fraudulent charges? In a time when computers can do nearly anything, this isn’t automatic?

Chase sucks. Anyone know a better bank?

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